Privacy policy

Privacy Policy

Last updated: September 16, 2026

At yovogenerac.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details

  • Information you provide when contacting our customer service

  • Technical information such as IP address, browser type, device type, and website activity

We only collect information that is reasonably necessary to operate our online store and provide our services.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Process payments

  • Ship your purchases

  • Provide order confirmations and shipping updates

  • Respond to customer service requests

  • Process returns, refunds, and exchanges

  • Improve our website, products, and customer experience

  • Prevent fraud and protect the security of our website

  • Comply with applicable legal and regulatory requirements

  • Send promotional communications when you have provided appropriate consent

3. Payment Information

Payments made through our website are processed by third-party payment providers. We generally do not store your complete payment card information on our own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep our website functioning properly

  • Remember your preferences

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant advertising where applicable

You can adjust your browser settings to refuse or limit cookies. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We may share necessary personal information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Shopify and technology service providers

  • Website analytics and advertising providers

  • Customer support services

We only share information that is reasonably necessary for these providers to perform their services.

We may also disclose information when required by law, legal process, or to protect our rights, customers, or website.

6. Shopify

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and process orders.

Shopify may process personal information in accordance with its own privacy policy and applicable privacy laws.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of certain personal information

To exercise an applicable privacy right, please contact us using the information below.

10. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to online services.

We do not knowingly collect personal information from children without appropriate authorization.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any changes will be posted on this page with the updated "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Business Name: yovogenerac
Website: yovogenerac.shop
Email: contact@yovogenerac.shop
Phone: +1 718-767-5545
Address: 15th Dr, Whitestone, New York 11357, United States